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Q1: Products listed do not meet my demand in some respects?
A1: Please send an email to sales@seagoldltd.com and tell us your detail requirements or any special demands. The products listed are just some popular standard models, Seagold also accepts customized products.
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Q2: How to be Seagold regional exclusive distributors?
A2: Seagold is now looking for global marketing partners, please contact with us directly for more information.
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Q3: Where can I buy the products or accessories?
A3: For individual users, please refer to local dealers. For companies, organizations, groups or others who have large or special demands, please contact with the Seagold sales person.
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Q4: How long after sending out my inquiries can I receive an answer?
A4: All inquiries will be replied within 5 working days. Please make sure inquires are sent to Seagold successfully.
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Q5: Are photos exactly showing the real products?
A5: Seagold may do some modifications on product. The photos are just for reference, and the final products are subject to samples confirmed by each other.
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Q6: How do I obtain a users manual?
A6: Please refer to Download for some models, others please ask Seagold by email.
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Q7: What are the warranty conditions for my product?
A7: Warranty repair is provided under the terms and conditions as stipulated on the warranty certificate/card issued at the time of purchase.
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Q8: Others
A8: Any questions please contact Seagold freely sales@seagoldltd.com. Seagold reserves the rights of modifying the product and service policy, while all will be in accordance with Seagold official feedback.
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